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Sales & Service en Français

Sales & Service en Français is an online bridging program which helps internationally-trained bilingual (English/French) Sales and Service professionals to secure commensurate employment in their field. It provides bilingual newcomers with occupation-specific language, workplace culture and communication skills, technical skills training in North American Sales practices, employment supports and employment placement. The program’s academic component is offered in partnership with College Boreal and features highly targeted classes that will help you develop a competitive edge in your job search.The program will also help you connect with employers who are committed and dedicated to hiring bilingual internationally trained professionals.

Program Components

  • One-to-one support from a bilingual employment consultant who is knowledgeable about the sector
  • Referrals to job openings and connections to employers
  • Virtual access to mentors who are professionals in your field
  • Virtual recruitment and networking events
  • Online academic training from a recognized educational institute
  • Online business and workplace communication training in a Canadian context
  • Orientation to your sector in Canada
  • Job search support and preparation
  • Continued coaching and support after you’re hired


  • Program is designed for all internationally-trained professionals who are newcomers to Canada, ensuring equal treatment of Canadian citizens, permanent residents, convention refugees, refugees and refugee claimants who are eligible to work in Ontario
  • Project participants will be required to be bilingual and have completed post-secondary education (or equivalent) outside of Canada.
  • Participants must have a minimum of 2 years Sales and Service experience, or related work experience that features a transferable skill-set obtained outside of Canada
  • Participants are also required to demonstrate a strong commitment to building a Canadian career in the Sales and Service industry
  • A minimum of CLB 8 in French and CLB 7 in English is required for admission into the program.
  • Internationally-trained professionals who have completed post-secondary education in Canada, temporary foreign workers, individuals without post-secondary credentials, international students and provincial nominees are not eligible for services funded by the Ontario Bridge Training Program

Program Fees:

  • The fee for this program is $500 + HST. This fee offsets the training or academic portion of the program and may be eligible for full reimbursement through the Ontario Bridging Participant Assistance Program.
  • Access to all online materials are included to participants at no additional cost.
  • All other costs related to the program and employment services are generously funded by the Government of Ontario and the Government of Canada. The fee represents a small proportion (approximately 10 per cent) of the overall cost of the program.

To learn more about Sales & Service en Français, please click here to email Noelle Le Conte-Good or call us at 416.921.1800.

Cybersecurity Connections

Cybersecurity Connections program supports internationally trained IT professionals to secure employment within the growing field of cybersecurity. This 14-week full-time program will provide participants with up-to-date technical skills and training combined with in-depth employment services including job search strategies, mentoring, workplace communication and employer connections. Participants will gain a broad understanding of cybersecurity concepts, Canadian industry best practices for information security and key security concepts to protect individuals and businesses against fraud, data breaches and other vulnerabilities.

Program Benefits:

  • One-to-one support from an employment consultant who is knowledgeable about the sector
  • Connections to employers who are hiring in your sector
  • Access to mentors who are professionals in your field
  • Invitations to attend recruitment and networking events
  • Academic training from a recognized educational institute
  • Business communication and workplace culture training in a Canadian context
  • Orientation to your sector in Canada
  • Job search support and preparation
  • Coaching and support after you’re hired

We have set up a series of information sessions in July and August leading up to our first cohort in September.

Program Information Session Schedule

North York – 10:00am to 12:00pm. Call 416.443.9008

Monday, July 16
Tuesday, July 24
Tuesday, July 31
Thursday, August 9
Monday, August 13
Monday, August 20
Tuesday, August 28

Information Sessions take place at the ACCES Employment North York office at 2001 Sheppard Ave East, Suite 201.

Program Delivery Schedule

Cohort One - September 17 - December 14, 2018 (York Region)
Corhot Two - January 2 - March 15, 2019 (York Region)

To be eligible, applicants must have:

  • Post-Secondary Degree in computer science or information technology (evaluated by WES/University of Toronto/ ICAS)
  • Minimum of 2 years of international work experience in Information Technology, Computer Science or Engineering (Computer or Electronics)
  • A minimum of CLB level 7
  • Permanent Residents (PR), Landing immigrants or Convention Refugees

Program Fees

There are no participant fees associated with this program. This program will run at ACCES new office in York Region.

Cybersecurity Connections is funded by the Government of Canada and is offered in partnership with Seneca College.

To learn more about Cybersecurity Connections, please click here to email Fahimeh Ehsani or call us at 416.443.9008.

RBC Webinar Event Series

ACCES Employment presents the RBC monthly Webinar Event Series to help with your career development and job search! Register now to save your spot for an upcoming webinar or watch one of our previous RBC webinars.

For more information about RBC, visit the Newcomers to Canada site rbc.com/acces for more advice for newcomers or to learn about our Programs or by calling 1-866-811-0596.

Upcoming Webinars

Exploring Exciting Opportunities in RBC Technology Teams
Riyan Mody – Senior Recruiter at RBC
Date: Monday, July 23rd
Time: 11:00am to 12:00pm

This session will introduce the various teams at RBC Technology and the potential career opportunities available within these lines. Learn about the RBC company culture, values and the importance of employee development and growth at RBC.

Note: By clicking "REGISTER", you consent to submit your information to RBC Royal Bank.

Click here to register.


Past Webinars

RBC Royal Bank Webinar: Job Search Preparation Before You Arrive in Canada RBC Royal Bank Webinar: Steps to a Successful Interview in Canada Employer Insights with RBC Royal Bank


Connector Program

ACCES Employment’s Connector Program is highly effective in connecting newcomers to Canada with professionals in their communities. This program will help you to build your professional network, connect with career opportunities and find success in your chosen field.

Connectees are supported with:

  • Networking and developing professional connections
  • Information sharing on your industry and occupation
  • Understanding Canadian workplace culture

Interested in the program please contact: click here to email or call 905.454.2316

*ACCES Employment is a proud member of the National Connector Program

Barista Training for Newcomer Youth with Starbucks Canada

If you are between the ages of 16-29, this 3-day course will prepare you to interview for a barista position at Starbucks Canada or other customer service roles.

This course includes:

  • Customer Service Excellence certification
  • Food & Beverages Services Assessment through ALiGN
  • In-class and one-on-one language coaching
  • Training on how to market yourself for customer service roles
  • An interview with a Starbucks Hiring Manager or connections
  • to other employers
  • Coaching after you are hired

ACCES Employment is offering this program in partnership with Starbucks Canada.

Learn More: To learn more or ask questions about how to join this program, please click here to email Dalia Elenin or call 416.921.1800 ext. 2254.

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